As millions of European citizens will be travelling during the summer period, today the Commission is taking action for the better enforcement of air passenger rights in the European Union. New guidelines adopted today will clarify the existing rules and facilitate their application, for the benefit of travellers and businesses. This is yet another deliverable of the Aviation Strategy for Europe adopted by the Commission in December 2015 to strengthen the competitiveness of European aviation and maintain the highest standards.
EU Commissioner for Transport Violeta Bulc said: “Transport is first and foremost about people, and I am proud that the EU protects its passengers across all forms of transport. The guidelines published today will bring further clarity and legal certainty to ensure that the rules are applied properly. All EU citizens travelling by plane should receive the level of protection they are entitled to.”